Charging systems from Siemens and infrastructure from Engie in Paris and EVbox in Amsterdam have all been tested for interoperability with Mercedes-Benz Trucks.
"In order to be able to assist our customers with all manner of questions concerning planning, application and implementation processes concerning charging infrastructure, as well as with connection to the electrical network, we have entered into a strategic partnership with Siemens Smart Infrastructure, Engie and EVBox Group," said Andreas von Wallfeld, Head of Marketing, Sales and Services at Mercedes-Benz Trucks.
Mercedes-Benz has verified the interoperability of the charging devices for use with all current and future electrically operated commercial vehicles from the company. Some of the tests took place as part of the eActros innovation fleet pilot project which ran for more than two years at various customer locations around Europe. In 2021, the eActros celebrated its world premiere as a series-produced vehicle.
"We want to handle any concerns our customers may have in relation to this and simultaneously offer them the assurance that our Full-Service offer will accompany them in all areas of their journey into the electric future of transportation," said von Wallfeld.
The eConsulting team from Mercedes-Benz Trucks initially looks at the customer's existing routes to determine a realistic usage profile for electric trucks at their location. If the customer makes use of the services provided by Siemens Smart Infrastructure, Engie or EVBox Group, these partners will look after the analysis of the depots and the establishment of suitable infrastructure and energy supply, together with intelligent hardware-based charging solutions. They also look after maintenance and servicing of the charging infrastructure.
In the event of problems when charging a truck, or problems with the charging infrastructure or software, the customer can rely on a defined contact person.
A further component of the eConsulting setup is the Charge Management System developed by Mercedes-Benz Trucks. This allows charging profiles to be created in order to use the available output of the electrical connection as economically as possible as well as remote starting and monitoring of charging processes.
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